Introduction
Postizi ("we," "our," or "us"), operated by MFIS Group (McDonald Financial and Insurance Services, Inc.), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform and related services.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and organization details when you create an account.
- Social Media Credentials: Access tokens and permissions for connected social media platforms (we do not store your social media passwords).
- Content Data: Posts, images, videos, and other content you create or schedule through our platform.
- Payment Information: Billing details and payment method information processed through secure third-party payment processors.
- Communications: Messages, feedback, and other communications you send to us.
We also automatically collect certain information, including:
- Usage Data: Information about how you use our services, including features accessed, actions taken, and time spent on the platform.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Analytics Data: Performance metrics for your social media posts managed through our platform.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With Social Media Platforms: To publish content on your behalf to connected accounts.
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing).
- Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us explicit permission to share your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure data centers with physical security measures
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Data Portability: Request a copy of your data in a portable format.
- Opt-Out: Unsubscribe from marketing communications at any time.
Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, though disabling cookies may limit your ability to use certain features.
Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Through our Contact Page
- Visit MFISgroup.org